A burst pipe can flood your home in minutes. Follow these steps to minimise damage while help is on the way.

A burst pipe is one of the most damaging plumbing emergencies a home can face. Acting fast in the first few minutes can save thousands in water damage.

1. Shut Off the Water Main

Locate your property's main water shut-off valve — usually near the water meter — and turn it off immediately to stop the flow.

2. Stay Away From Electrical Hazards

Do not touch wet electrical equipment, approach a wet switchboard or enter water that could be energised. Keep others away and contact a licensed electrician. If there is an immediate threat to life, call 000. Only operate a normal main switch if it is dry, undamaged and safely accessible without approaching water.

3. Limit Damage Only When Safe

Stay out of floodwater and do not use electrical appliances near the leak. Once the area has been confirmed safe, move dry possessions away from the affected area. Let qualified professionals assess electrical hazards and water damage before cleanup.