Overhead Service Lines Sydney
Overhead service line repairs & installation Sydney — Level 2 ASP for Ausgrid & Endeavour Energy service mains. All Sydney suburbs.
Overhead service lines — the cables connecting the street power poles to your property's meter box — are the most vulnerable part of the electrical supply chain to storm damage, vehicle impact and age-related deterioration in Sydney. Only a Level 2 ASP is legally authorised to work on these network-side service connections. Tradie Heroes responds to damaged or downed overhead service lines across all Sydney suburbs as a licensed Ausgrid and Endeavour Energy ASP.
We repair, replace and install overhead service lines including the weatherhead, service mast, service fuse and connection at the low-voltage cable tap on the distribution main. Emergency response is available for downed service lines following storms — one of Sydney's most common post-storm electrical emergencies.
What's Included
- Overhead service line repair & replacement
- Storm-damaged service line emergency response
- Weatherhead (service head) repair & replacement
- Service mast installation & reconfiguration
- Service fuse replacement
- Connection at low-voltage cable tap
- Ausgrid & Endeavour Energy ASP Level 2
- Emergency response — downed service lines
Frequently Asked Questions
What should I do if my overhead service line is down in Sydney?
Do not touch the cable — treat every downed power line as live. Call Ausgrid (13 13 88) or Endeavour Energy (13 22 17) first to report the hazard, then call us to repair once the network makes the area safe and disconnects the supply.
Who pays for overhead service line repairs in Sydney?
Service line repairs from the street pole to your property boundary are Ausgrid or Endeavour Energy's responsibility and are free to property owners. The service entrance on your property (weatherhead, mast, service fuse) is your responsibility and must be repaired by a Level 2 ASP at your cost.
Can a regular electrician repair an overhead service line?
No — only a Level 2 ASP is authorised to work on overhead service lines, weatherheads and service masts. This is network property and regular licensed electricians cannot legally perform this work.
How long does overhead service line repair take?
Most service line repairs take 2–4 hours once network disconnection is coordinated. Emergency work following storms may require waiting for network clearance before repairs can begin safely.
My overhead line is sagging — is this dangerous?
A sagging service line may indicate the cable clamp at the meter box has failed or the cable has stretched due to age. This is a risk during strong wind events. Call us to inspect and reattach or replace the service line before it fails completely.
Sydney Service Areas
We service all Sydney suburbs — call to confirm availability in your area.
Need a Level 2 Electrician?
Ausgrid & Endeavour Energy approved ASP — all Sydney suburbs.